How to Compare Tree Surgeon Quotes Like for Like
You do not need three quotes. Get one. If it feels high, get a second. But a second quote is only useful if it prices the same job. Most people ask for "a quote for the tree" and get two different jobs back. One firm plans to take off two metres. Another plans to take off five. One includes waste removal. One does not. You cannot compare them.
The fix is simple. Write the job down first. Send the same words to each firm you ask.
Step 1: Write a one-paragraph specification
Copy this and fill in the gaps:
Please quote for the following work at [address]. Tree 1: [species if known] at the [back left] of the garden. Work: [reduce the crown by about 2 metres all round / remove to ground level / grind stump to 30cm below ground]. Tree 2: [...]. Please include: removal of all arisings, work to BS 3998, and confirmation of your public liability cover. Please state whether the price includes VAT. Please tell me whether you will check for tree protection and handle any council application, and what that costs. Access is via [side gate / through the house].
You do not need to know the species. A photo helps.
Step 2: Ask the firm to quote against it
A good firm will visit, then confirm the specification back to you in writing. If they think your plan is wrong for the tree, they should say so. That is a good sign. Change the specification for everyone if you agree.
Step 3: Use the terms the trade uses
The Arboricultural Association publishes the standard definitions. Using them stops confusion.
- Crown reduction: "The reduction in height and/or spread of the crown (the foliage bearing portions) of a tree." Say how much, in metres.
- Crown thinning: "The removal of a portion of smaller/tertiary branches, usually at the outer crown, to produce a uniform density of foliage". Should not exceed 30% overall.
- Crown lifting: "The removal of the lowest branches". Should be specified to a fixed point, such as "5.5m clearance above ground level".
- Pollarding: Removing the top of a young tree at a set height and repeating on a cycle.
- Topping and lopping: "Generally regarded as outdated terminology". If a quote says "top the tree", ask for a proper reduction instead.
Source: Arboricultural Association terminology guide. The same guide names BS 3998:2010 as the British Standard for tree work. Ask for work "to BS 3998".
Step 4: Fill in a comparison table
| Item | Firm A | Firm B |
|---|---|---|
| Exact work described, per tree | ||
| Amount removed (metres or %) | ||
| Arisings removed? Logs left? | ||
| Work to BS 3998 stated? | ||
| Price ex VAT | ||
| VAT included? | ||
| Council check and application included? | ||
| Public liability amount and insurer | ||
| Crew certificates offered? | ||
| Start date and days on site | ||
| Payment terms and deposit | ||
| Independent reviews (platform, score, count) |
Only compare the price line once every other line matches.
Step 5: Weigh price against everything else
If you do get a second quote, remember the Arboricultural Association's point that "price is only one factor in selecting a service provider". (How do I select the right Tree Surgeon?) A quote that is 20% higher but includes waste removal, VAT and the council application may be the cheaper one.
Common quote traps
- "Tidy up the tree." Means nothing. Ask for metres or a percentage.
- "Leave arisings on site." You will be left with a pile of branches.
- "Plus VAT." Adds 20%.
- "Subject to council consent." Fine, but who applies, and who pays?
- "Price valid today only." Pressure tactic. Walk away.
Frequently asked questions
Should a tree surgeon visit before quoting?
For anything beyond a small hedge, yes. Access, what is under the tree and the tree's condition all change the price.
What does "arisings" mean?
The branches, brash and logs produced by the work. Ask whether they are removed or left.
What is BS 3998?
The British Standard for tree work, BS 3998:2010. Asking for work "to BS 3998" tells the firm you expect proper pruning cuts and no topping.